Shipping Policy
WHAT ARE THE SHIPPING METHODS, PROCESSING TIME & RATES FOR A TYPICAL ORDER?
Eligibility:
Items can be returned within 30 days of delivery.
Items must be in original condition.
Final Sale, personalized, or engraved items cannot be returned.
Must be purchased directly from Tweezerman.com or Tweezermanpet.com.
Returns outside the 30-day window or from third-party sellers will not be accepted.
Process:
Start your return online using the provided return link.
Enter your order number and email.
Select the item(s), provide a reason, and follow prompts.
Print and attach the USPS return label to your package.
Drop it off at a USPS location or box.
Other Notes:
Original shipping cost is non-refundable.
Gift with Purchase must be returned if the qualifying item is returned.
Refunds are issued to the original payment method.
Tweezerman may charge a 20% restocking fee for items returned in poor condition.
Excessive or fraudulent returns may be denied.
If Not Using Provided Label:
Include the order number or return form.
Use an insured postal carrier.
Customer is responsible for return shipping costs.
ORDER CANCELLATIONS
Orders are typically processed within 24–48 hours.
Cancellations are not guaranteed due to quick processing.
Unwanted orders must be returned after delivery.
SHIPPING INFORMATION
Processing Times:
Orders placed by 1:00 PM EST (Mon–Fri) are processed the same day.
Orders placed after 1:00 PM, on weekends, or holidays are processed next business day.
Shipping Methods & Rates (U.S. only):
Ground (USPS): $5.95 flat fee
2-Day (FedEx): $10.95 flat fee
1-Day (FedEx): $25.95 flat fee
Expedited orders follow 1–2 business day processing.
Holidays (No Processing):
Includes major U.S. holidays like New Year’s Day, Independence Day, Thanksgiving, Christmas, etc.
Shipping Confirmation:
Sent via email once order is processed.
May be delayed if order is placed after cutoff time or during non-business days.
Out of Stock Items:
Will be canceled from the order and a notification email sent.
INTERNATIONAL SHIPPING
Not available. Shipping is limited to the U.S. and U.S. Territories.